Maintenance

Our services do not end with the delivery of the equipment. We offer complete support throughout its entire life cycle – from installation and commissioning, through operator training and application support, to service, maintenance and modernisation. The aim is to ensure that your equipment operates reliably, efficiently and with minimum downtime.

You can choose between an annual service contract for regular maintenance and service on request.

Installation and commissioning

Complete installation and commissioning of the equipment are part of the delivery. Before delivery we provide recommendations for preparing the workplace or laboratory. After installation we test the system, put it into operation and train the operators, including safety and basic maintenance.

Training

We train both operators and maintenance staff so that they can operate the equipment safely and efficiently. Operator training takes place directly at the production site. For more advanced users we offer technical training courses and seminars focused on measurement principles, leak detection and the design of the equipment.

Application support

Application support is also included – we help with setting up, optimising or modifying test methods. If required, remote access by our specialists is also available.

Service and remote diagnostics

We provide warranty and post-warranty service with fast response. If necessary, we can carry out remote diagnostics and resolve many issues online, often without the need for a technician's visit. The aim is to minimise production downtime.

Preventive maintenance

Preventive maintenance also plays an important role. Regular checks of functionality and measurement accuracy extend the service life of the equipment and minimise the risk of unplanned downtime.

Modernisation and upgrades

We carry out equipment modernisation and software upgrades – both on our own systems and on competitors' equipment. This extends their service life and adapts them to current operational requirements.

Spare parts and service solutions

We ensure fast availability of spare parts, service kits, accessories and consumables. We help with the specification and arrange delivery from stock or from manufacturers. If required, we also offer loan, replacement or refurbished solutions.